Yiga AI

Course 2 of 5

Patient Communication & Triage Tools

Chatbots, WhatsApp follow-ups, Health education, and more.

Yiga AI

Beginner en

Beginner · Course · 3 weeks at 5 hrs/week

Duration
3 weeks
Effort
5 hrs/week
Lessons
12
Hands-on exercises
12
Projects
1
Language
en

What you’ll learn

Skills you can put to work.

AI in Healthcare

Clinical Documentation with AI

Patient Communication & Triage Tools

Data & Public Health Analytics

Syllabus

Every module, step by step.

3 modules · 16 lessons · 11 hours · 1 graded project

660 minutes of guided lesson time.

Sign in and enrol to unlock every lesson. The first lesson is open as a preview.

Module 1 · 5 lessons · 3 hoursChatbotsModule 1 of 3 in Patient Communication & Triage Tools.

  1. Overview and set-up

    Overview and set-up — Chatbots in Patient Communication & Triage Tools.

    Lesson

    40 min

  2. Core concepts

    Core concepts — Chatbots in Patient Communication & Triage Tools.

    Lesson · Locked

    40 min

  3. Worked example

    Worked example — Chatbots in Patient Communication & Triage Tools.

    Lesson · Locked

    40 min

  4. Hands-on practice

    Hands-on practice — Chatbots in Patient Communication & Triage Tools.

    Lesson · Locked

    40 min

  5. Module quiz: Chatbots

    Check what you learned in Chatbots before moving on.

    Quiz · Locked

    20 min
Module 2 · 5 lessons · 3 hours LockedWhatsApp follow-upsModule 2 of 3 in Patient Communication & Triage Tools.

  1. Overview and set-up

    Overview and set-up — WhatsApp follow-ups in Patient Communication & Triage Tools.

    Lesson · Locked

    40 min

  2. Core concepts

    Core concepts — WhatsApp follow-ups in Patient Communication & Triage Tools.

    Lesson · Locked

    40 min

  3. Worked example

    Worked example — WhatsApp follow-ups in Patient Communication & Triage Tools.

    Lesson · Locked

    40 min

  4. Hands-on practice

    Hands-on practice — WhatsApp follow-ups in Patient Communication & Triage Tools.

    Lesson · Locked

    40 min

  5. Module quiz: WhatsApp follow-ups

    Check what you learned in WhatsApp follow-ups before moving on.

    Quiz · Locked

    20 min
Module 3 · 6 lessons · 5 hours LockedHealth educationModule 3 of 3 in Patient Communication & Triage Tools.

  1. Overview and set-up

    Overview and set-up — Health education in Patient Communication & Triage Tools.

    Lesson · Locked

    40 min

  2. Core concepts

    Core concepts — Health education in Patient Communication & Triage Tools.

    Lesson · Locked

    40 min

  3. Worked example

    Worked example — Health education in Patient Communication & Triage Tools.

    Lesson · Locked

    40 min

  4. Hands-on practice

    Hands-on practice — Health education in Patient Communication & Triage Tools.

    Lesson · Locked

    40 min

  5. Module quiz: Health education

    Check what you learned in Health education before moving on.

    Quiz · Locked

    20 min

  6. Graded project: Patient Communication & Triage Tools

    Apply everything from Patient Communication & Triage Tools in one graded, portfolio-ready build.

    Graded project · Locked

    120 min

Applied learning project

Make the learning visible.

Use Graded project: Patient Communication & Triage Tools to apply this course to a practical challenge. You’ll finish with a clear solution and the reasoning behind your choices.

Apply the course’s core skillMake and explain practical decisionsCreate evidence you can share
Mariam K., Software & cloud

Your instructor

Mariam K.

Software & cloud

Helps new developers build reliable products through clear explanations and guided practice.

Diana Nsiiza, Yiga learner

“I use what I learned in my work now, not in some distant future project.”

Diana Nsiiza

Data analyst, Entebbe

Continue with

Your next best step.

Following the order of AI for Healthcare Workers.

See the full chain

Next lesson

Overview and set-up

Patient Communication & Triage Tools

40 min · Resume

Course 3 in the track

Clinical Documentation with AI

Notes, Summaries, Coding, and more.

Beginner · Course · 3 weeks at 5 hrs/week

Course 4 in the track

Capstone: Improve One Clinical Workflow

Select, Design, Pilot, and more.

Beginner · Course · 3 weeks at 5 hrs/week

Course 5 in the track

Data & Public Health Analytics

Dashboards, Outbreak tracking, Reporting, and more.

Beginner · Course · 3 weeks at 5 hrs/week

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