Customer Service & Onboarding with AI
Chatbots, KYC automation, WhatsApp banking, and more.
Course 5 of 5
Design, Data, Partnerships, and more.
Yiga AI
Beginner · Course · 3 weeks at 5 hrs/week
What you’ll learn
AI in Financial Services
Customer Service & Onboarding with AI
Risk, Fraud & Credit Analytics
Product Innovation & Mobile Money
Syllabus
3 modules · 16 lessons · 11 hours · 1 graded project
660 minutes of guided lesson time.
Sign in and enrol to unlock every lesson. The first lesson is open as a preview.
Overview and set-up
Overview and set-up — Design in Product Innovation & Mobile Money.
Lesson
Core concepts
Core concepts — Design in Product Innovation & Mobile Money.
Lesson · Locked
Worked example
Worked example — Design in Product Innovation & Mobile Money.
Lesson · Locked
Hands-on practice
Hands-on practice — Design in Product Innovation & Mobile Money.
Lesson · Locked
Module quiz: Design
Check what you learned in Design before moving on.
Quiz · Locked
Overview and set-up
Overview and set-up — Data in Product Innovation & Mobile Money.
Lesson · Locked
Core concepts
Core concepts — Data in Product Innovation & Mobile Money.
Lesson · Locked
Worked example
Worked example — Data in Product Innovation & Mobile Money.
Lesson · Locked
Hands-on practice
Hands-on practice — Data in Product Innovation & Mobile Money.
Lesson · Locked
Module quiz: Data
Check what you learned in Data before moving on.
Quiz · Locked
Overview and set-up
Overview and set-up — Partnerships in Product Innovation & Mobile Money.
Lesson · Locked
Core concepts
Core concepts — Partnerships in Product Innovation & Mobile Money.
Lesson · Locked
Worked example
Worked example — Partnerships in Product Innovation & Mobile Money.
Lesson · Locked
Hands-on practice
Hands-on practice — Partnerships in Product Innovation & Mobile Money.
Lesson · Locked
Module quiz: Partnerships
Check what you learned in Partnerships before moving on.
Quiz · Locked
Graded project: Product Innovation & Mobile Money
Apply everything from Product Innovation & Mobile Money in one graded, portfolio-ready build.
Graded project · Locked
Applied learning project
Use Graded project: Product Innovation & Mobile Money to apply this course to a practical challenge. You’ll finish with a clear solution and the reasoning behind your choices.

Your instructor
Data & analytics
Turns real African data problems into practical lessons learners can apply immediately.

“The course content made machine learning understandable, and the practice kept me moving.”
Continue with
Following the order of AI for Banking & Fintech.
Learner reviews
Sign in to share your experience with this course.
Sign in to reviewLoading reviews…
Keep going
Chatbots, KYC automation, WhatsApp banking, and more.
Credit scoring, Fraud, KYC, and more.
Business case, Prototype, Governance, and more.
Models, Monitoring, Alternative data, and more.