Course 1 of 5
Customer Service & Onboarding with AIChatbots, KYC automation, WhatsApp banking, and more.
Beginner · Course · 3 weeks at 5 hrs/week
11 hours · 12 lessons · 12 exercises · 3 quizzes · 1 project
Professional track
5 courses, 26 hours, ending in Capstone: AI Use Case for Your Institution.
Yiga AI
Beginner · Profession Track · 1–2 months at 10 hrs/week
5 courses in this track
About this track
AI in Financial Services
Customer Service & Onboarding with AI
Risk, Fraud & Credit Analytics
Product Innovation & Mobile Money
Skills you’ll gain
How this compares
Comparable to Coursera GenAI Academy · Udemy Business GenAI · LinkedIn Learning. This track is 55 hours of study — about 1–2 months at 10 hrs/week.
Career outcomes
Build job-ready evidence for roles that use these skills every day.
Curriculum
Complete the courses in order so each new skill builds on the last.
Course 1 of 5
Customer Service & Onboarding with AIChatbots, KYC automation, WhatsApp banking, and more.
Beginner · Course · 3 weeks at 5 hrs/week
11 hours · 12 lessons · 12 exercises · 3 quizzes · 1 project
Course 2 of 5
AI in Financial ServicesCredit scoring, Fraud, KYC, and more.
Beginner · Course · 3 weeks at 5 hrs/week
11 hours · 13 lessons · 13 exercises · 3 quizzes · 1 project
Course 3 of 5
Capstone: AI Use Case for Your InstitutionBusiness case, Prototype, Governance, and more.
Beginner · Course · 3 weeks at 5 hrs/week
11 hours · 12 lessons · 12 exercises · 3 quizzes · 1 project
Course 4 of 5
Risk, Fraud & Credit AnalyticsModels, Monitoring, Alternative data, and more.
Beginner · Course · 3 weeks at 5 hrs/week
11 hours · 12 lessons · 12 exercises · 3 quizzes · 1 project
Course 5 of 5
Product Innovation & Mobile MoneyDesign, Data, Partnerships, and more.
Beginner · Course · 3 weeks at 5 hrs/week
11 hours · 12 lessons · 12 exercises · 3 quizzes · 1 project
Applied learning project
Bring the track together in Product Innovation & Mobile Money. Apply what you have learned to a practical challenge and explain the decisions behind your solution.

Learn from experts
Software & cloud
Helps new developers build reliable products through clear explanations and guided practice.

“I use what I learned in my work now, not in some distant future project.”
Frequently asked questions
This track is designed for beginner learners. Start with the first course and follow the numbered path so each skill builds naturally.
The track contains 5 courses and about 55 hours of learning. Most learners finish in around 1–2 months at 10 hrs/week.
Yes. Yiga lessons are designed to work across phones and computers, so you can keep learning on the device available to you.
You can earn a shareable Yiga credential after completing the required learning and assessment activities in the track.
Scholarship and financial-aid options are available for eligible learners. Contact the Yiga support team before enrolling for guidance.
Ready when you are
Begin with course 1 of 5, Customer Service & Onboarding with AI, and work through the path at your own pace.
Keep exploring
Beginner · Profession Track · 1–2 months at 10 hrs/week
55 hours · 5 courses · 5 projects · Certificate
5 courses, 27 hours, ending in Capstone: Automate Month-End Close.
Beginner · Profession Track · 1–2 months at 10 hrs/week
55 hours · 5 courses · 5 projects · Certificate
5 courses, 28 hours, ending in Capstone: Launch an AI-Driven Campaign.
Beginner · Profession Track · 1–2 months at 10 hrs/week
55 hours · 5 courses · 5 projects · Certificate
5 courses, 26 hours, ending in Capstone: AI Adoption Plan for Your Organisation.