Customer Service & Onboarding with AI
Chatbots, KYC automation, WhatsApp banking, and more.
Course 4 of 5
Models, Monitoring, Alternative data, and more.
Yiga AI
Beginner · Course · 3 weeks at 5 hrs/week
What you’ll learn
AI in Financial Services
Customer Service & Onboarding with AI
Risk, Fraud & Credit Analytics
Product Innovation & Mobile Money
Syllabus
3 modules · 16 lessons · 11 hours · 1 graded project
660 minutes of guided lesson time.
Sign in and enrol to unlock every lesson. The first lesson is open as a preview.
Overview and set-up
Overview and set-up — Models in Risk, Fraud & Credit Analytics.
Lesson
Core concepts
Core concepts — Models in Risk, Fraud & Credit Analytics.
Lesson · Locked
Worked example
Worked example — Models in Risk, Fraud & Credit Analytics.
Lesson · Locked
Hands-on practice
Hands-on practice — Models in Risk, Fraud & Credit Analytics.
Lesson · Locked
Module quiz: Models
Check what you learned in Models before moving on.
Quiz · Locked
Overview and set-up
Overview and set-up — Monitoring in Risk, Fraud & Credit Analytics.
Lesson · Locked
Core concepts
Core concepts — Monitoring in Risk, Fraud & Credit Analytics.
Lesson · Locked
Worked example
Worked example — Monitoring in Risk, Fraud & Credit Analytics.
Lesson · Locked
Hands-on practice
Hands-on practice — Monitoring in Risk, Fraud & Credit Analytics.
Lesson · Locked
Module quiz: Monitoring
Check what you learned in Monitoring before moving on.
Quiz · Locked
Overview and set-up
Overview and set-up — Alternative data in Risk, Fraud & Credit Analytics.
Lesson · Locked
Core concepts
Core concepts — Alternative data in Risk, Fraud & Credit Analytics.
Lesson · Locked
Worked example
Worked example — Alternative data in Risk, Fraud & Credit Analytics.
Lesson · Locked
Hands-on practice
Hands-on practice — Alternative data in Risk, Fraud & Credit Analytics.
Lesson · Locked
Module quiz: Alternative data
Check what you learned in Alternative data before moving on.
Quiz · Locked
Graded project: Risk, Fraud & Credit Analytics
Apply everything from Risk, Fraud & Credit Analytics in one graded, portfolio-ready build.
Graded project · Locked
Applied learning project
Use Graded project: Risk, Fraud & Credit Analytics to apply this course to a practical challenge. You’ll finish with a clear solution and the reasoning behind your choices.

Your instructor
Career readiness
Connects technical learning to portfolios, interviews and confident career moves.

“The track removed the uncertainty. I knew what to learn next and what to show employers.”
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Following the order of AI for Banking & Fintech.
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Keep going
Chatbots, KYC automation, WhatsApp banking, and more.
Credit scoring, Fraud, KYC, and more.
Business case, Prototype, Governance, and more.
Design, Data, Partnerships, and more.